营销部门是其中一个非常重要的部门,因为它整合了客户的需要和欲望来实行组织功能。现在很多公司都充分认识到单凭营销或单凭其他功能都不足以获得成功。营销帮助我们在市场上定位和实现组织的品牌化。而营销部门也具有许多功能,其功能如下所示。
(Functions of different departments, 2006)
环境分析和市场策略
通过阐述技术和操作,营销策略在实现营销目标上十分重要。营销策略给出了使用正确技术的远景以达到企业的目标。营销策略的构成部分是以完全客观了解当前形势为基础的。他们通常包括
商业视野
营销目标
目标分割及定位
营销组合
通常环境分析将在该地区任何业务开始之前。周围环境,人口和设备的环境都在分析里深入研究。营销策略的环境分析实际上视为影响市场的外部因素。其分类如下
政治
经济
社会
科技
(Environment Analysis for Marketing Strategy, 2007)
市场的研究与开发
研发可被定义为解决任何项目科学上或技术上的不确定性,旨在推进科技的演进。演进包括新的或改良的产品,进程和服务。很多人将企业的研发功能与新产品的开发联系在一起。这非常重要,而现有产品的发展也同等重要,因为消费者的偏好不断变化。
市场的研究包括采集,记录以及理清所有可得的能够帮助业务部门了解市场的信息。市场研究和分析帮助企业提前规划而非提前猜测。在商业活动中,产品需求总是变化不断的,因此,了解其如何变化非常重要。
根据市场信息,产品或服务将得以设计。设计是让物品变成人们想要的东西的艺术或以吸引人的方式包装、呈现。
(Research and development)
The marketing department is a very important among these departments because which integrate the needs and wants of the customer to the organizational functions. Most of the companies today would be sufficient to conclude that neither marketing nor any other function alone holds the key to success. Marketing helps in positioning and branding the organization at the market place. There are many functions act in the marketing department. Each function is described below.
(Functions of different departments, 2006)
环境分析和市场策略---Environmental Analysis and Marketing strategy
Marketing strategies play important role to achieve the marketing goals by outlining the techniques and actions. Marketing strategy gives a long term vision of the right techniques to use to reach the target of the company. The constituent part of a marketing strategy is based on a thorough and objective understanding of the current situation. They usually consist of
The scope of the business
Marketing objectives
Target segments and positioning
Marketing mix
Normally the environment will be analyzed before any business start in the area. The conditions of the surroundings, population and the facilities of the environments are deeply considered in this analysis. The environmental analysis for marketing strategy actually reviews external factors affecting marketing. The categories of factors are
Political
Economical
Social
Technological.
(Environment Analysis for Marketing Strategy, 2007)
市场研发---Research and Development of Marketing
R&D can be defined as any project to resolve scientific or technological uncertainly aimed at achieving an advance in science or technology. Advances include new or improved products, processes and services. Most people associate the R&D function of a company with the invention of new products. Whilst this is very important, the development of existing products is of equal significance because consumer preferences are continually changing.
Research of marketing involves collecting, recording and making sense of all the available information which will help a business unit to understand its market. Market research and analysis helps companies to plan ahead rather than guess ahead. In business, demand of the product is always changing and therefore it is essential to know how things are changing.
According to the marketing information, the products or services will be designed. The design is simply the art of making things of quality that people want or packaging them or presenting them in an attractive way.
(Research and development)
产品规划---Product planning
Product planning is a process used to identify and develop new products. The purpose of planning is to make choices about which product ideas a company should invest in companies can approach product planning from a number of different perspectives. Consultants who specialize in marketing and corporate decision making can be involved in the development of a product planning system for a company.
The people responsible for product planning can come from diverse departments within a company. A group can describe a proposed product, explain why it would be valuable to start selling and demonstrate what kinds of costs would be associated with development and production. Reports from individual product planning groups can be evaluated to single out candidates for further development.
(what is product planning?)
消费者分析---Consumer Analysis
Consumer analysis is the process of determining customer segmentation, value, purchasing behavior and motivation in order to better target marketing and increase sales. The objectives of consumer analysis are to identify segments or groups within a population with similar needs so that marketing efforts can be directly targeted to them. If the consumer feels a high level of “risk” in buying the product, then it is considered a high involvement product and if any products require no decision making in buying by consumers, then it is called “Low involvement products”.
推广宣传---Promotion planning and Advertising
Advertisements and Promotions are bringing a service to the attention of potential and current customers. Advertising and promotions are best carried out by implementing an advertising and promotion plan. The goals of the plan should depend very much on the overall goals and strategies of the organization and the results of the marketing analysis including the positioning statement.
Promotions give ways to be considered to be an effective approach to promotional advertising. Essentially, giveaway campaigns make it possible for the customer to receive something for nothing. As an example, the classic “buy one get one free” approach often catches the eyes of the customers who want to get more value for their money.
Product advertising is one of the ways that businesses make contact with and retain customers. The promotional component of advertising helps to increase the chance for continued success and keep the company in business for many years to come.
价格规划---Price planning
Pricing is one of the most important functions of the marketing department and is critical in determining the profitability and prospects of a business. Four key factors that must be considered when reviewing and establishing prices are
Costs and expenses
Supply and demand
Consumer perceptions
Competition.
Most price planning begins with an analysis of cost and expenses, many which are related to current market conditions. The cost of raw materials may increase a manufacturer’s cost to make an item.
(Price planning)
分配计划---Distribution planning
Most of the companies draw separate plans for the distribution resources and distribution requirements. There are many elements need to be considered for the physical distribution system. They are briefly given below
The amount of inventory
The placement of inventory
Number and size of a warehouse to be used
Way of transportation
Handling of products during the transportation.
(Distribution Planning)
市场管理---Marketing management
Marketing management is a business discipline which is focused on the practical application of marketing techniques and the management of a firm’s marketing resources and activities. Rapidly emerging forces of globalization have led firms to market beyond the borders of their home countries, making international marketing highly significant and an integral part of a firm’s marketing strategy.
In this function, marketing managers are often responsible for influencing the level of, timing and composition of customer demand.
Some other important functions of marketing departments are given below.
Sales forecasting
Managing customer relations
Making marketing schedule
Processing orders and payments
Collaborating with the market place
Online promotion
References