留学生作业：1220HSL Information Systems for Services In

1220HSL Information Systems for Services Industries
Website plan

Introduction
This is a website plan which is about a new hotel named ‘Snowman Hotel’. To be a new hotel, the main goal of this website is provide a convenient way for people to recognize and book the hotel. In this website, there are 代写留学生dissertation/留学生dissertation代写   http://www.ukthesis.org twelve sections, for example the background and the goals of the hotel, goals of the website and how to fit into the hotel, analysis the competitor websites, target market for website and use environments, user tasks, the information and the tools, storyboard, page templates, website content owners and authors, process analysis and update process and schedule, how to get people know my website and what information that I research (reference).

Background and the goals of the hotel
Snowman hotel is design and build according to a five star hotel in Ji Lin province where locate in the north of the China and it is one of the most cold place in China. Due to people can see the snow in the winter, so the hotel was select the ‘Snowman’ hotel. With its favorite location, the hotel is eminently suite for both business and leisure travelers. With the principle of ‘Creating healthy and comfortable environment for the guest, Snowman hotel provides you with all kinds of room and suite, for instance single room, standard room, deluxe room VIP room business suite room and deluxe suite room. And the hotel offers 555 wonderfully guest rooms and suites which include traditional Chinese and modern western style. All the guest rooms have television, refrigerator, telephone, air conditioner and wireless. Guest can live as comfortable as their home. In keeping with hotel of providing quality hospitality, the hotel also features a comprehensive range of facilities, such as bars, café, KTV, hair beauty salon, swimming pool, Gymnasium, tennis court, billiards and business service center. What’s more, this hotel has its own spa and massage clubs which is one of the main services in this hotel. Due to it is cold in the winter, the guest can get warm and relax. Moreover, there are four types of the restaurants that suitable for the foreign guests, for example traditional Chinese food, western food and buffet. Thus, the customers can enjoy a variety of food.
Due to the new hotel, the visibility of the hotel will be less than the others, the goal of the hotel is attracting more visitors or tourism. And we will offer them a high quality service and a comfortable place to live. Then the hotel can get profits and open branches all over the world.

Goal of the website and how to fit into the hotel
This website is not only for people to book the room but also can provide the hotel information to the guest. Due to the internet is an influence medium in our society, it will contract more and more people to recognize the hotel information and service, because the type of the room and price were showed on the website. Moreover, this website offers a convenience way to the customers, for example if the guests want some special services, they can just order the service on the website.#p#分页标题#e#
In addition, there are eight sections on this website, for instance home page, types of room, restaurant, facilities, hotel information, travel related services, reservation and commence.
Every section will provide the latest data and information about the hotel.

Analysis the competitor websites
This website is about a 4-star hotel which named SINO-Swiss HOTEL. The hotel is not only with a good environment and service one, but also the only international hotel in Beijing Airport Area. On the hotel home page, there are seven sections, for example accommodation, food & beverage, M.I.C.E., recreation club, travel related services, online bookings and photo gallery. What’s more, each section has several related information. With the 3 languages translation, the foreign guest can easy to find the information that they want. If the customers want to recognize the hotel environment, they can click the photo gallery, because there are many hotel photos on it, such as hotel exterior, hotel lobby, types of the rooms and all the facilities. The storyboard of this website is brief and clear, the guest can use 代写留学生dissertation/留学生dissertation代写   http://www.ukthesis.org it easily. For example when the guests want to tour in Beijing, they can just go to the website and check the travel related services. This section include air tickets, Beijing city tours, China tour information, time table of airlines, weather forecast, about Beijing, transport and hotel location map. This information is useful to the travelers who come from another place. Furthermore, this hotel offers a special service which helps the customers plan their own tour. In this section, people can choose the places that they want to go, and all the famous places information were introduced on the site. It also has Beijing 3 days package, Beijing 4 days package and other city package (like Beijing-Shanghai). Thus, I think this is a good model of the hotel website, because it involves all the useful information for the guest. And the organization and structure are professional and clear.

Target audience / market for website and use environment
Tourism is the main market for this website. Both domestic and overseas are two parts of the tourism. Nowadays, tourism industry related with hotel industry. Through the successful of Olympic Games, I think many tourists want to visit China and it will bring a huge profit to the hotel industry. Moreover, there is a special service for the guest is the hotel can offer a place for wedding, which include Chinese traditional wedding and Western wedding. If the foreigners like the culture in China, it is an opportunity for them to recognize it.
In addition, the hotel is also suitable for the businessman. The Snowman hotel supplies the business service centre for them. There are two major venues for meeting, workshop and convention. According to require of the guests, the sizes of the venues are different. It can accommodate up to 15-500 persons. #p#分页标题#e#
Due to the special weather in Ji Lin province, the Snowman Hotel will operate an outside spa, which is a feature of the hotel. And the gust can enjoy it in the cold winter.

User tasks
代写留学生dissertation/留学生dissertation代写   http://www.ukthesis.org 
There are 8 sections in this website which include home page, types of room, restaurant, facilities, hotel information, travel related services, reservation and commence.
Firstly, there is an introduction of Snowman Hotel in the home page. It will introduce the hotel history, show the hotel photos and the whole structures. Secondly, the room task introduces the different types of the room with some photos and the different price. Thirdly, the hotel provides four types of the restaurant, for example traditional and authentic Chinese food, Western food, buffet, and the Asian food. The content also includes the telephone and open hours. What’s more, there are two parts in the facilities, for example meeting and recreation. The first part of meeting room is suitable for the guests who want to holding convention, meeting, workshop and banquets. And the recreation is about the bar & café, spa and massage clubs, Gymnasium and some leisure facilities. Moreover, the hotel information put some hotel news and recruitment on it. Through this part, people can recognize what is happened in the hotel and how to be a qualified staff. Furthermore, travel related a service is a convenience way to supply some information for customers who want to travel. And the reservation means you can booking online or telephone. Then, if you want to book room, please click joint us. You can choose what types of room and service that you want. Finally, guests can give some advises and feedback on the commence section. It is an effective way for hotel to develop the website and service.

Information and tools
In this website, the pictures and photos will follow every part of the content, because picture is a direct way to show the content. And the information on this website should be brief, clear and correct, especially the translation of English. Due to the changes in hotel, the information should be update on time. In addition, the tools of this site should be easy to use, for example the system of booking, the stuffs should ensure that guest can easily to booking the accommodation.

Storyboard

Page templates

This is a model of page templates and other will be followed.

Website content owners and author
The main content of the website are from the hotel manager.
The different services are from every part of the charge, for example the menu and price of the restaurant are come from the chief, and the room for booking comes from the manager of the front office.
The author of this website is me who is the hotel manager.#p#分页标题#e#

Process analysis and update process and schedule
There is a system which is for booking. When the guest goes to the website and booking room, the new booking massage will be send to the stuff’s computer immediately. And the staff will check the massage on time. If the customers want to recognize some information, there is several stuffs are reply online. In addition, the hotel also provides the faxed order form and phone order faxed. The employees will collect the news and give to the front office.
It is important to update the hotel information. Thus, the hotel technical staff will change the old information on time, especially the photos and announcement.

How to get people know my website
Due to a new hotel, it is important to attract guest attention. First, we can use different media to advertise the hotel, for example television, internet and newspaper & magazine. Second, the commendation will have a discount when it is a holidays or birthday and also give the discount to the travel agents. And then the travel agents will introduce the hotel website to the guest. Third, we can put the hotel website address to the tourism website. When some visitors research the commendation, my website will be found.

Conclusion
In conclusion, the goal of this website is introduce the Snowman Hotel information and provides a convenience way to the guests who want commendation. In order to supply the best service, the feature of the website is brief, clear and attractive. And the guest can use it easily.

(1727 words)

The list of reference

BEI JING HOTEL. Retrieved September 2, 2008, from
http://www.chinabeijinghotel.com.cn/en/index.html

代写留学生dissertation/留学生dissertation代写   http://www.ukthesis.org DISNEYLAND HOTEL. Retrieved September 3, 2008, from
http://park.hongkongdisneyland.com/hkdl/en_US/hotels/landing?name=HollywoodHotelLandingPage

SINO-SWISS HOTEL. Retrieved September 2, 2008, from
http://www.sino-swisshotel.com/english/index.htm