营销是一项整体的商业活动,贯穿在整个业务活动的过程中。营销的过程包括产品开发、产品定价、产品促销和分销活动、产品服务或产品形象。其目的是通过产品交换和交易来满足公司或目标个体的需求。
营销是整个企业活动的中心环节,是判断企业生产经营活动的决定性因素。因此,
市场营销在商业活动中起着重要的作用。这篇文章的目的是讨论什么是营销并探讨为什么营销是很重要的。本文首先将介绍市场营销的概念和内涵,接下来,将从两个方面说明为什么营销是非常重要的。
什么是营销—What is marketing
营销活动机构和流程的设计是用于创建、交流、传递、交换对消费者、客户、合作伙伴和社会有价值的产品。营销体现了新的现代商业理念,它的核心是基于消费者需求导向,这是一种新型思维方式,这种思维方式与传统的思维方式相反,即根据产品找到客户。营销观念是一种有关实体目标实现的管理处方(休斯顿,富兰克林,1986)。更简单的说,营销是在正确的时间、地点以及合适的价格、合理的信息交流、在消费者市场利用合适的促销工具来提供产品和服务。
Marketing is a holistic business activity, which throughout the whole process of business activities. The process of marketing includes development, pricing, promotion and distribution activities to a product, a service or an idea. Its purpose is to meet the organization or target individual needs through exchange and transactions.
Marketing is the central link of the whole enterprise activities, and the decision element to judge its production and operation activities. So, marketing plays an important role in business activities. The purpose of this essay is to talk about what is marketing and discuses why marketing is important. This paper will first introduce the concept and connotation of marketing. In the following, it will illustrate why marketing is important from two aspects.
什么是营销—What is marketing
Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, client, partners, and society at large. Marketing embodies new modern business ideas. The core is based on consumer demand-oriented. This is a new kind outgoing thinking way, which contrary to the traditional that find customer from the inside according to products. The marketing concept is a managerial prescription relating to the attainment of an entity’s goals (Houston, Franklin S., 1986). More simply, marketing is providing products and services at the right time, place, the right price, the appropriate information communication and promotional tools to the right consumers in the market.#p#分页标题#e#
Marketing is a social process that individuals and groups meet their needs and desires by creating and exchanging products and value with others. Marketing has two levels: first of all, it is a philosophy, an attitude, a point of view, a management and putting customer satisfaction in the first place. Besides, marketing is a series of activities and the implementation of the concept. Secondly, the core of marketing activities is the exchange, but its scope is not limited to the exchange of commodities circulation process, it also includes the activities of pre-natal and post-natal. Product marketing activities are often longer than the circulation process.
为什么影响重要—Why marketing is important
Marketing is the central of the whole enterprise activities and the decision elements to judged production and operation activities. In a sense, talking about marketing should discuss what marketing can do for the enterprises. Marketing takes meeting consumer demand as a point of departure and destination to accurately determine their target market, make marketable products, establish a reasonable distribution channels to facilitate the purchase, develop appropriate pricing strategies and use effective promotional tool to attract consumers. Why marketing is important has the following reasons.
First of all, marketing plays an important role in the development process of enterprise. All aspects of the marketing mix show a positive short-term direct effect on sales of the enterprises(M. BERK ATAMAN, HARALD J. VAN HEERDE, and CARL F. MELA,2010).Marketing contribution to businesses mainly manifested in it solves the basic growth and development problems in the enterprise and provides strategic management principles and complete strategy for business growth. Marketing guides enterprises to establish a correct concept of marketing, market-oriented production process and circulation and continue to fundamentally solve the key issues in business growth. All of these can help enterprises clearly learn meet consumers’ needs and how to meet those needs. Besides, marketing can not only enhance the corporate culture, but also develop the charm of corporate culture. The marketing as its institutionalized set of practices has become a key institution of modern culture (A. Fuat Fırat, 2012). Moreover, marketing is the intermediate links between he needs of the community and the corporate reaction. It is also the basic way for enterprise changing market opportunities of the consumers’ needs into profit opportunities.
In addition, marketing can help companies get competitive advantage in the market. It can make enterprises to serve the target market through product prices, promotions, distribution and other factors in the competitive environment in their field. This new management tools can provide early warning intelligence for the actions that competitors will take. It offers the in-depth understanding and coping strategies as well as to help enterprises achieve high profit in the competition. In the modern enterprise management and marketing functions are in the core position. Verhoef and Leeflang’s study also suggests that the influence of marketing within the firm also focus on marketing department-specific factors (Verhoef and Leeflang’s, 2009). This is because the main task of the business is to attract, maintain and expand the customer. If the companies can not win more customers, the enterprise will lose the value and meaning of existence. The basic tasks of marketing are to achieve the interests and needs of customer satisfaction through quality products, reasonable price, and full range of services. But achieving a high degree of satisfaction of customer needs, the functional departments must be co-operation and coordination. However, this collaboration should take marketing management as the center. Because the higher the presence of marketing in the organizational structure, the higher its influence relative to other functions(Omar Merlo,2011). The basic tasks of the enterprise management is to research the customers’ needs of the target market, optimally combine various resources to provide products or services that can fully meet customer wants and needs. Marketing departments have capabilities related to accountability, innovativeness and customer connection. Marketing can create customer value through cooperation with other departments (Peter Leeflang, 2011). Marketing is the basic functions for realizing the effectively connected between market demand and the business. Other activities of enterprises must serve the marketing, or else it will lose the practical significance of its management.#p#分页标题#e#
Secondly, the marketing play a significant role to community. First of all, marketing can solve the contradiction between production and consumption and meet the needs of the life consumption and production. Marketing can establish a unique corporate image and selective focus customer groups based on understanding the consumers’ psychology. Marketing will segment the market and generate effective role in the life. Besides, marketing can achieve the value of goods and value-added. Marketing can make the value and added value of the goods recognized by social through product innovation, distribution, promotion, pricing and service. Moreover, marketing can avoid the waste of social resources and enterprise resource effectively. Marketing arrange production according to demand conditions from the view of the customer, which minimizing the product that can not be sold and avoid the waste of social resources and enterprise resource. Last, marketing can meet customer needs and improve the people’s standard of living and quality of life. The goal of the marketing is to maximize meet customer’s needs through various means, and ultimately improve standard of living and quality of life.