连锁餐厅的领导者—麦当劳餐厅
www.ukthesis.org
06-14, 2015
麦当劳是世界上连锁餐厅的领头羊之一,人们的日常生活少不了它。有着漫长历史的汉堡品牌始于1940年,当时是一对兄弟,Dick and Mac McDonald 在圣贝纳迪诺,加利福尼亚州开了第一家麦当劳餐厅。最初,他们只有一个卖热狗的小摊,但在餐厅开业后,提供的品种大约有25种,主要是烧烤类。它成了一个受青少年欢迎的聚集点。1948年,兄弟关闭了麦当劳餐厅,与此同时新开张了只卖汉堡、奶昔和薯条的餐厅。
根据麦当劳的销售历史记录,主要盈利来自汉堡包,以15美分的价格出售。随后餐厅逐渐变得有名气,在1953年麦当劳兄弟开始特许经营餐厅。第一个经营特权是由尼尔·福克斯拿下的,第二家麦当劳餐厅在弗雷诺,加利福尼亚州开业。它是第一个引入黄金拱门设计的餐厅。第三和第四家餐厅分别在萨吉诺,密歇根州和唐尼,加州开业。
McDonald's is one of the leading restaurant chains in the world, touching the lives of people everyday. The long journey of the burger brand started in 1940, when two brothers, Dick and Mac McDonald opened the first McDonald's restaurant in San Bernardino, California. Initially, they owned a hotdog stand, but after establishing the restaurant they served around 25 items, which were mostly barbequed. It became a popular and profitable teen hangout. In 1948, the brothers closed and reopened the restaurant to sell only hamburgers, milkshakes and French fries.
As per the information of the McDonald's history, the major revenue came from hamburgers, which were sold at a nominal price of 15 cents. The restaurant gradually became famous and the McDonald brothers begin franchising their restaurant in the year 1953. The first franchise was taken by Neil Fox and under it; the second Mc Donald's restaurant was opened in Fresno, California. It was the first to introduce the Golden Arch design. The third and fourth restaurants were opened in Saginaw, Michigan and Downey, California, respectively.
The latter is the oldest Mc Donald's restaurant still in operation. In 1954, an entrepreneur and milkshake-mixer salesman, Ray Kroc, acquired the franchise of McDonald's restaurant for outside California and Arizona. In effect, Kroc opened his first and the overall ninth restaurant in Illinois, Chicago, and gave birth to Mc Donald's Corporation. In 1958, the restaurant chain sold its 100 millionth hamburger. In 1960, Kroc renamed his company as 'McDonald's Corporation'. In 1961, Kroc convinced the McDonald brothers to sell the business rights to him for a sum $2.7milion.
Later that year, the Hamburger University was opened, which gave away McDonald's restaurant Bachelor of Hamburgology degrees to students. In 1963, the mascot Ronald McDonald was born as a part of a marketing strategy in US. In 1967, the first restaurant outside US was opened in Richmond, British Columbia. In 1974, the 3000th restaurant opened in Woolwich, United Kingdom, which is the first of the country. Happy Meal was introduced in US in 1979. In 1984, the company became the main sponsor of the Summer Olympics. The year was also marked by the death of Ray Kroc.#p#分页标题#e#
In 1988, the first restaurant opened in a communist country in Belgrade, Yugoslavia, followed by the first Soviet restaurant in Moscow (1990). In 1992, the largest McDonald's was opened in Beijing, China, having over 700 seats and was later demolished. In 1993, the first sea-going restaurant was established, aboard the Finnish Cruise-ferry Silja Europa, sailing between Helsinki and Stockholm. In 1994, McDonald's bagged the Catalyst Award for its program for 'fostering leadership development in women'. In 1996, the first Indian restaurant was opened.
In 2003, the company launched the 'I'm lovin' it' campaign. In 2005, McDonald's started its McDelivery service in Singapore. In 2006, the chain announced that it will publish nutritional information on its packaging of all its products, for the benefit of the customers. Considering the huge success and brand McDonald's has become, the food chain is spread across the world in almost all the major cities of the globe. Being economic and user friendly, the success rate of the company cannot be doubted.
McDonalds Canada opened in 1967; thirteen years after McDonalds had taken the United States by storm. This was the first restaurant to be opened outside of the United States.
It was in 1965 that McDonalds went public and offered shares on Wall Street. Since then it has been important for McDonalds to continually monitor its performance, to make sure it is competitive and profitable while also being aware of its immediate community responsibilities. This can be achieved by using the Porters 5 Forces model so the company is able to determine where its business needs to change or improve in order to stay competitive in the fast food industry.
Analyse McDonalds using a well known model to assess the competitive position that it occupies within its industry.Porter's competitive forces model includes five forces that need to be analysed. These forces include the intensity of rivalry from traditional competitors, threat of new market entrants, threat of substitute products and services, bargaining power of customers and bargaining power of suppliers (Laudon & Laudon, 2007).
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