宜家是由英格瓦坎普格瓦在1943年创立的。它是世界上最大、最知名的家具零售商之一,业务遍及了32个国家(在2005年初)。公司以其时尚的创新而闻名。它是家具行业可以拆除包装的平板的先锋者,因为这样便于运输。宜家的销售业绩接近12亿美元,在22个国家经营着154家商店,在一年内服务了286千万的客户。最初的时候,该公司以折扣价出售一些基本的家庭用品,不久之后,它开始出售家具,然后宜家开始设计自己的低价家具。
宜家的第一家商店是在阿姆斯特开始的,在1958年的瑞典,宜家已经成为了瑞典人价格意识上最受青睐的家居购物。45800平方米的旗舰最终成为了所有宜家零售店的原型。宜家的内部餐厅是美国第十五大的食品链。
概要:-
宜家的门店数量已经增加到了51。在2003年的8月,公司已经包含了165家商店,并且计划在2004年和2005年的财政年度在开设16家新商店。然而,尽管该公司在2003财政年度新开了14家商店,它的销售额却只增长了2.7&,主要是由于欧洲低迷的经济状况影响了公司的核心业务区。因此,显而易见的是,为了提高其性能,只开设新店是不可行的。相反,宜家必须评估其外部竞争环境,确定关键的机会和威胁并且直面它,并调整其长处和短处,以最好的姿态应对疲软的消费市场,从而需要保持一个强大的品牌,在其选择的市场的强劲增长。
IKEA was founded by Ingvar Kamprad in 1943.It is one of the world’s largest and most prominent furniture retailer, with operations in 32 countries (in early 2005). The company was well known for its stylish and innovative designs. It was the pioneer of furniture that could be dismantled and packed flat, to allow ease of transportation. With sales approaching $12 billion, IKEA operated 154 stores in 22 countries and serviced 286 million customers a year. Initially, the company sold basic household goods at discount prices later it began selling home furnishings and then IKEA began designing its own low-priced furniture.
The first IKEA store is inaugurated in Almhult, Sweden in 1958 and then IKEA had become the favored furniture-shopping destination for price-conscious Swedes. The 45,800-square-meter flagship which ultimately became the prototype for all of IKEA’s retail outlets. IKEA’s in-house restaurants were the 15th-largest food chain in America.
SUMMARY:-
Ikea has increased its number of stores by 51. The company comprised 165 stores as of August 2003, and there are plans to open a further 16 new stores in both fiscal 2004 and 2005. However, although the company opened 14 new stores in fiscal 2003, sales growth was only 2.7%, largely as a result of the depressed economic conditions across Europe, the company’s core business region. Thus, it is clear that, in order to improve performance at a significant level, merely opening new stores is not enough. Instead, Ikea must assess its external and competitive environment, determine the key opportunities and threats which face it, and align its strengths and weaknesses to best counter the weak consumer market, and thus generate the strong growth it needs to remain a strong brand and presence in its chosen markets.
swot分析
STRENGTHS:-
IKEA's was committed to workforce, which was the source of the company's innovative concepts.
IKEA has strong international brand recognition.
Design and purchase products that entail low production and transportation costs.
The “showroom-warehouse” concept, which reduced retailing costs.
Waste was considered a deadly sin at IKEA as employees were constantly reminded to save on electricity which helps in reducing the cost of production.
It focuses always on cost efficiency.
IKEA has maintained long-term partnerships with its suppliers. This ensures that the company has access to high-quality materials at reasonable prices.
WEAKNESSES:-
It is very much reliable on Europe, with 82% of stores located in this region, and it has difficulty in satisfying customer expectations of service as well as price.
The company discovered that Americans did not like its products especially its beds and kitchen cabinets, sheets and appliances etc.
The style selection at IKEA was limited.
Customers were expected to put together the furniture on their own.
It was difficult to differentiate its product from competitors’ in terms of good quality and low product.
IKEA needs to keep good communication with its consumers and other stakeholders about its environmental activities.
IKEA is a global company, so product standards may be difficult to maintain.
OPPORTUNITIES:-
Increase of sales can be done via the development of e-commerce sites in each country which improves the customer service, and reduces the demand on existing stores.
IKEA would circulate a description of the proposed product’s specifications and target cost to its suppliers and encourage them to compete for the production package
By plotting the company’s current product offerings on the grid and looking for empty spaces, product managers could readily identify market opportunities.
There is growing demand for greener products and low priced products.
IKEA can further capitalize on the "green" movement and IKEA's customers' desire to have less of an impact on the environment.
THREATS
The extra developments are driving the threat of a possible over saturation of the market, increased by the fact that competitors are following suit, by introducing similar product ranges at low prices.
More competitors entering the low price household and furnishings markets. IKEA needs to reinforce its unique qualities to compete.#p#分页标题#e#
The recession slows down consumer spending pattern and disposable income reduces.
The regulatory environments across the globe vary and can affect how IKEA does business and its product costs, especially the use of natural resources.
IKEA was forced to change some of the elements of its global strategy in the culturally diverse Chinese market.
The interrelationship between IKEA's culture, structure and strategy and its responsiveness to the needs of local markets are highlighted.
ECONOMIC:-
Producing a model of chair (OGLA) made from 100% post-consumer plastic waste.
Introducing a series of air-inflatable furniture products into the product line. Such products reduce the use of raw materials for framing and stuffing and reduce transportation weight and volume to about 15% of that of conventional furniture.
Using wood from responsibly-managed forests that replant and maintain biological diversity.
Using only recyclable materials for flat packaging and "pure" (non-mixed) materials for packaging to assist in recycling.
SOCIOLOGICAL:-
IKEA supported UNICEF community educational project.
IKEA Social Initiative is committed to promote the rights of every child to a healthy, secure childhood and access to quality education.
IKEA focus on the promotion of the economic and social empowerment of women and children’s rights to education, survival, development, protection and participation in the carpet belt region.
TECHNOLOGICAL:-
Low costs, reasonable quality, appealing designs, and adequate product functionality are major goals for IKEA. These goals induce the company to promote a constant product and technical development.
LEGAL
Companies need to look at corruption more as a situational problem and not so much cultural.
Usually disreputable online marketers trying to earn revenue by generating Web traffic -- have flooded Facebook with these fake gift card pages over the past months.
ENVIRONMENTAL:-
While developing the product it should be taken into consideration that while offering low prices must never compromise the quality or safety of IKEA products.
Company definitely uses the wood from intact forests.
CONCLUSION:-
A steady development of the Ikea retail business appears to be the focus for the company in the near future, with strategies unlikely to include aggressive expansion into new areas, but rather building and developing in old. However, some changes may be seen with the development of e-commerce, which in the long term, this may have detrimental effects on the revenue of bricks and mortar Ikea stores, but positive effects on turnover for the company as a whole, and thus is the main example of how the company is aligning itself to address the key threat to its traditional stores. Consumers may find Internet shopping preferable, as the Ikea reputation means that they are already assured of the quality and craftsmanship of Ikea products, which is opposed to the present belief of Ikea that customers should be able to feel and check the quality of products before purchase.#p#分页标题#e#
Ikea has also adopted an aggressive expansion-based strategy over the last few years, although the weakness of the external consumer market means that sales growth over the next few years should remain relatively modest.
The development of e-commerce, making shopping at Ikea more accessible, may also have a positive impact on sales, although no progress has been visible on this front of late, and as such Ikea has been very guarded over its profit levels. However, profit margins may fall in the short term as result of the expansion into existing and new emerging markets, with the company facing high set up costs and low spending power, as well as several other external issues in developing markets