英国布里斯托大学 (University of Bristol):对英国Tesco公司物流管理的介绍及分析
时间:2013-07-25 16:25:52 来源:www.ukthesis.org 作者:英国论文网 点击:154次
Introduction
Discussion, Analysis and Recommendations
In 1995(Tesco, n.d. ), Tesco released its first club card, and then launched its internet services. In 1990s, it expanded its business into Europe, Ireland and East Asia. In July 2001, Tesco stared the food retail business online in the US. In October 2003(Tesco, n.d. ), telecommunication business started, including mobile telephone and household telephone service. In August, 2004, broadband business started. The first superstore opened in 1997(Tesco, n.d. ). In the 2004 and 2005 (Tesco, n.d. )financial years, there had been 100 superstores(Tesco, n.d. ). Generally speaking, the area of superstore is around 6300 square meters(Tesco, n.d. ).
These are the development Tesco in the logistics management such as marketing channels. Tesco’s logistics is changing with the development of technology, which is also the trend of economic development. Anther trend is economic globalization, which is exactly reflected by the development of Tesco, as it was built in the UK, then expanded into other countries in the world. At the same time, its products have also changed from only the food to other products such as clothing, customer financial services, internet services and electrical appliances and so on. It seems to be a little interesting that in May, 2005(Tesco, n.d. ), Tesco announced to try a store pattern without food. And in October, Tesco opened its first store Tesco Home plus, which sell al the products except food. But, as a world famous market, they must make theses strategies based on some economic theories and market researches, which would worth studied.
Tesco’s Strategies in Holding Market Share
Customer service and support is the key contents of logistics management. And every firm is trying to provide a high quality service to the customers, trying to build a close relationship with customers. Logistics management (Svensson, 2002) is the transportation process from supplier to manufacturing and to customers eventually. This process will need carrier, distribution centre at the same time. The basic aim of logistics management is trying to obtain more profits to the firm, and benefits customers at the same time to attract more customers.#p#分页标题#e# |