案例分析:Gusto 公司营销战略
时间:2012-12-25 11:18:44 来源:www.ukthesis.org 作者:英国论文网 点击:189次
As a successful company, it should run by integrated competences, beside that, it also should have a core competence for running and keeping business. There are different kinds of core competence for difference firms, which are technology, talent, brand or management and so on. But competence is changing, for example, today company A’s competence is talent, maybe fifty years later, company A’s competence will be technology. And nobody could answer how long a core merit could keep by a company. Core competence means the most important and most critical competence for a company, which must ensure a firm would get competitive advantage through a core competence in a long time. I think there are six characteristics a core competence should have, which are nobody can steal, nobody can buy, nobody can separate, nobody can take away, no one can sweep away and no one can change. Core competence must to be a long-term ability to gain competitive advantage; this is also a key factor for a company to stay longer. Technology, human resource, and management just could be a relative competitive advantage in a period of time. Gusto Company was found in 2004 at Hong Kong, with the objective of supplying the highest quality auto parts and vehicle modification service. At that time, Gusto Company was one of a few businesses, which introduced vehicle modification to Chinese consumers. Currently Gusto is the exclusive importer of several well-known brands in China. They are including Supersprint, BMC, KONI, REVO, Ferodo and ECU tek. All of these brands are the 'World Leading' brand in Exhaust System, Intake System, Suspension System, Performance Software Tuning Program and Brake System. Further more, the ShenZhen branch of Gusto Company had been in service in South China from 2007. It focused on providing a steady and complete stock to its official dealer, in order to supply the demand of consumers from South China. Gusto also would provide the newest information of products and technology through its Beijing branch, which is servicing North China's dealer. The overall aim of this research project is to find out the core competence of Gusto Company.
Following are the research questions:
2.1 Concerns for vehicle modification market in China Another figure from China Association of Automobile manufacturers showed that automakers such as Chery Automobile, manufacturer of China's best-selling compact car QQ, recently unveiled ambitious sales target for the year. And a total of 827,600 vehicles were sold in February, up 24.72 percent from a year earlier. Remarkable development of China automobile market also can be found out from Ministry of industry and Information Technology, which in the first two months of 2009, cars with engines of 1.6 liters or below, benefited from the policy the most. Combined sales of the segment rose 18.8 percent, outperforming a 5.81 gain in overall car sales. The whole automobile market is a huge topic and not the point of this research project. I will focus on vehicle modification market by market segmentation. In other words, this research will analyze how to satisfy the customers’ needs on vehicle modification issue. For example, it is a hot topic of modified cars area no matter in which vehicle exhibition in China.
Chinese consumers began to hear the information of vehicle modification in 2000. Due to the catching up with the global level, Chinese consumers have started to modify the inner parts of their cars more frequently. These consumers are looking for the modification of wheels, turbos, brakes, lights and even GPS systems, almost every parts of a vehicle. Concerns about the consumer psychology, especially young drivers, they felt the urge to make their cars different to others to draw people’s attention, to show their personality, to improve their car’s capability. Some consumers are organizing clubs to exchange information and experiences on modification. In addition to clubs, people usually go to vehicle modification shops to update their cars. These shops are, in most cases, distributors of auto parts imported from foreign countries Successful products and services, then, are the manifestation of important, underlying core competencies; and the true competition between organizations is at this potency level.
Prahalad and Hamel (1990) acknowledged that there are three strands to core competency: Prahalad and Hamel (1990) also believed that competitors in the same industry may well build their success by emphasizing different key competencies. While the particular expertise may be different, they all need to be competent in a number of key activities, the key success factors. Further more, Stalk et al. (1992) argued that strategic success is based on capabilities-processes that enable the company to be an effective competitor. Distribution networks that achieve both high service levels (effectiveness) and low costs (efficiency) would be an example. Hamel and Prahalad (1993) developed these idea further when they argued that understanding processes should generate intelligence that can be used to create added or greater value from resources, in order to strengthen or enhance competitiveness. According to Hamel (2008), there are four key tasks in the management of core competencies: selecting core competencies, building core competencies, deploying core competencies and protecting core competencies.
Followed by this theory, organizations are likely to differ in terms of their abilities to select, build, deploy and protect core competencies. These differences are, in turn, likely to yield differences in corporate performance. The following discussion points presented by Hamel to some of the vectors along which a company’s capacity to manage core competencies may be assessed. A firm cannot actively ‘manage’ core competencies if managers do not share a view of what those core competencies actually are. Sometimes one competence may display another as the most efficient way of delivering a particular customer benefit.
●Building core competencies When a competence becomes imprisoned within a single business the firm suffers in two ways. First, because potential opportunities to exploit the competence in new market arenas go unexploited, growth is slower than it might otherwise be. Second, because the people that comprise the core competence are not as stretched nor as fully utilized as they might be, their skill, and hence the core competence, erodes.
●Protecting core competencies Core competence leadership may be lost in many ways. Competencies may wither through lack of funding; competencies may become fragmented through divisionalization, particularly where no single executive feels fully responsible for competence stewardship; competencies may be inadvertently surrendered to alliance partners; or thrown out with the bath water when an underperforming business is hived off. There are many other issues involved in the management of core competencies than the ones identified here. Nevertheless, it is hoped that this tentative agenda will be a spur to managers, consultants and academics to better understand the challenges and rewards of better managing core competencies. Followed by these research results, my mission in this research project is looking for the key success factors of the Gusto and find out the solution to manage its core competencies. The possibility of high or low chance of winning depend on access to opportunities, whether it is the key factor in the success of businesses owned by the strengths; threats is the opposite of the opportunity that change in the environment may bring adverse consequences for businesses. For example, if the RMB appreciation would reduce the competitiveness of export-oriented manufacturers. Threat could be threatened by the likelihood of its influence on enterprises to assess the severity of harm. The external environment is grasped the opportunities and threats, also understand the basic business to do; grasp the strengths and weaknesses of enterprises, also understand the basic business can do. SWOT matrix can be simple and clearly reflects the market in which enterprises, which in practice is also the matrix is usually used for general business.
2.4 Concerns for value chain management |